Privacy Policy

This privacy policy describes how Sue Rudland Art uses and protects any information that you give Sue Rudland Art when you use this website.

Sue Rudland Art is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy.

About the EU GDPR - General Data Protection Regulations.
From May 2018 enhanced regulations came into force that governs how organisations use and transfer data about you.

First, you have the following rights in respect of personal data held about you:

  • Right to be forgotten: An individual may request that an organization delete all data on that individual without undue delay.

  • Right to object: An individual may prohibit certain data uses.

  • Right to rectification: Individuals may request that incomplete data be completed or that incorrect data be corrected.

  • Right of access: Individuals have the right to know what data about them is being processed and how.

  • Right of portability: Individuals may request that personal data held by one organization be transported to another.

 

Secondly, how organisations gain consent to hold and use your personal data has been tightened up. We seek consent to hold and use personal data from our customers and subscribers for these purposes only:

To keep you up to date on offers, our activities and possible reasons to contact us in a business context.

We don't ask for a phone number or address when inviting you to join our mailing list.
We will not use the personal data you provide when subscribing to our newsletters for other purposes so the consent you give is specific to this use.

When you subscribe using the forms on this website your IP address and region are collected by our mailing list provider Wix.com for the purposes of recording your consent to receive our emails. This is required by the EU regulations.

We only collect the following information:

  • First Name and Last Name

  • Contact information limited to the email address

We collect the following information in order to fulfil our transaction with you if you buy something from us:

  • Name and address, telephone numbers.

  • Email address.

  • A delivery address if different from your main address.

Please note: if you purchase via our website using a credit or debit card, your card details are entered directly into our SSL secured merchant portal (Stripe/PayPal) and are not seen or retained by us.

We do not have access to your credit card details during the transaction.
If a credit or refund is necessary, this facility is provided by our merchant provider via their secure portal.
We will not retain your details in order to facilitate this.

What we do with the information we gather

If you subscribe to our email newsletters we will only use your personal data to send these emails. We do not engage in telemarketing, 3rd party marketing or list exchange activities.

If you purchase artwork online from this website

When you purchase artwork online we receive the following personal data about you from our payment provider Stripe/PayPal:

  • Your name

  • Your email address

  • Your phone number

  • Your physical address

  • Your IP address

  • The description of what you bought

This information is necessary for us to complete your purchase.
We archive this information in case we need to review the transaction at some time in the future. You may ask us to delete this information permanently.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

At present we don't use cookies to track your use of our website.
Stripe/PayPal may use cookies when processing card payments for items sold and these are handled by Stripe/PayPal without access available to us.

Our web hosting company gathers aggregated and anonymised data about which kind of web browser you use when visiting our site, which region you are in and which pages you look at and for how long. This aggregated data is available only as visit statistics, which can't be used to identify you.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website provides links to enable you to visit other websites of interest easily.
However, once you have used these links to leave our site, you should note that we do not have any control over data policies on those other websites.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at sj.rudland@gmail.com.

You may request details of personal information which we hold about you under the EU GDPR 2018.If you would like a copy of the information held on you please write to: Sue Rudland Art, Rookery Farm Studio, Rookery Farm, Church Street, Silverstone, Northamptonshire NN12 8XA or email: sj.rudland@gmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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© 2019 by Sue Rudland.

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